Last updated: September 18, 2026
Krumo does not require an online account. Names entered for greetings and app preferences are stored locally on your device and are not sent to us. The current app does not include an email signup or pricing-interest form.
If you have contacted support or previously supplied personal information to us, you can request its deletion using the steps below. Parents or guardians may make a request on behalf of their child.
Do not send passwords, payment-card details, or unnecessary information about your child. We may need to verify that the request comes from the person concerned or their parent or guardian.
We will delete personal information we hold that falls within your verified request, such as your email address, support correspondence, and associated information you voluntarily supplied. This also applies to information submitted before the current version of the app.
Information may be retained where required by applicable law, for the required period. If this affects your request, we will explain what must be retained and why.
Krumo stores the greeting name, reading preferences, selected Spanish audio variant, and introductory-guidance settings locally. We cannot remotely delete this information.
Device backups may retain copies or restore data later. Manage those backups separately through your Apple or Google settings.
Deleting app data or uninstalling Krumo does not cancel your subscription. Manage or cancel subscriptions separately through your Apple App Store or Google Play account.
Apple and Google manage their own purchase, payment, and account records. A deletion request to Krumo does not delete records held independently by those providers; use their privacy and account controls for those requests.
We aim to complete valid deletion requests within 30 days. If we need further information to process your request, we will contact you.
For questions about data deletion or privacy, contact krumo.support@gmail.com.